Customer Data

• Identity and Contact Info: Name, phone number, email, company name.
• Professional Data: Job title, business profile.
• Financial Data: Transaction history, payment info.
• Marketing Preferences: Communication and notification preferences.

Device and Technical Information

• Device model, operating system, IP address, device identifiers.
• Usage statistics (e.g., session duration, features used).
• Crash and performance logs.
• Cookies and similar tracking technologies.

Permissions & Sensitive Data Collection

To provide core features, our mobile apps may request the following runtime permissions:

Biometric (Fingerprint Authentication)

• Purpose: Used to securely authenticate and log in to the application.
• Data Usage: Biometric data is processed locally on the device and never stored or transmitted by Fabsol.

Camera Access

• Purpose: To scan documents, capture invoice images, or upload voucher/photo attachments.
• Data Usage: Images are stored only for business operations and not shared externally.

Gallery Access

• Purpose: To select and upload images related to vouchers, receipts, or customer records.
• Data Usage: Only the images you select are accessed. No background scanning or indexing of your gallery is performed.

How We Use The Information

• To provide, personalize, and improve our ERP and related services.
• To process transactions and manage accounts.
• To communicate service-related updates, security alerts, or administrative messages.
• To enhance performance, detect fraud, and troubleshoot issues.
• To support business features like invoicing, customer management, and reporting.

How We Share And Disclose Information

• According to User Instructions: We share data only per your explicit instructions or to fulfill our services.
• Third-Party Service Providers: May process device or crash analytics to improve our app.
• Legal Compliance: We may disclose your data if required to comply with laws or enforce our terms.
• No Sale of Data: We do not sell or share your biometric, camera, gallery, or contact data with advertisers or unrelated third parties.

Data Retention

We retain data only for as long as necessary to provide services, comply with legal obligations, or resolve disputes. Biometric data is never stored or transmitted. Camera/gallery content is retained only if explicitly uploaded by the user.